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prontai

Services

Bots and automation

We connect the tools you already use and automate repetitive work: emails, requests, leads, notifications and reports. We also build customer service bots and internal productivity bots.

Includes

  • Custom bots
  • Customer service bots
  • Bot integration with business systems
  • Email and workflow automation
  • Lead management and CRM integration
  • Automations with n8n and similar tools
  • WhatsApp Business integrations, where technically and legally allowed
  • Automation of repetitive processes
  • Automated process monitoring
  • Internal productivity bots

Problems it solves

  • You copy data from one system to another every day.
  • Leads get lost between email, phone and social media.
  • Nobody is notified when something fails or gets stuck.
  • Your team answers the same messages manually over and over.

All automations respect the policies of the platforms involved, user privacy and applicable law, including the GDPR.

Benefits

Fewer manual errors

Data flows from one system to another without manual copying.

Instant response

Bots answer frequent questions and route everything else to the right person.

Open tools

We favour solutions such as n8n, which you can self-host, avoiding high licence costs.

Visibility

Automatic alerts and summaries about what is happening in your business.

Use cases

01

Lead capture

Requests from your website, Facebook and email go straight into the CRM and trigger a confirmation reply.

02

Booking bot

A website assistant answers questions and logs booking requests for the team to confirm.

03

Automatic weekly report

Every Monday, a summary of sales and requests lands in your inbox.

How we implement it

  1. 01

    Map the process

    We describe the current process step by step and identify what can be automated.

  2. 02

    Design the flow

    We define rules, exceptions and the moments where a person should step in.

  3. 03

    Build and test

    We build the automation with test data before switching it on.

  4. 04

    Monitor

    We set up error alerts and follow the first weeks of operation closely.

Frequently asked questions

What is n8n?

It's a workflow automation tool that can be installed on your own server. It connects hundreds of apps without the per-use costs of some alternatives.

Can you build a WhatsApp bot?

Yes, through the official WhatsApp Business API and in line with Meta's rules and the GDPR. We never use unauthorised methods or unsolicited messaging.

Will the bot replace my team?

That's not the goal. The bot handles repetitive questions and hands the conversation over to a person whenever needed.

Shall we talk about your project?

Request a no-commitment quote or take the free digital assessment.