FAQ
Straight answers to common questions.
What kind of clients do you work with?
Independent professionals, small and medium-sized businesses and individuals. Our main focus is the Portuguese market, but we also work in English with clients from other countries.
How is a project priced?
Each project is quoted after an initial conversation, based on scope, complexity and timeline. The proposal is always sent in writing before any commitment.
How long does a project take?
It depends on the scope. The estimated timeline is always included in the proposal, with intermediate milestones to validate progress.
Do you use artificial intelligence in your work?
Yes. We use AI tools to speed up research, development, testing and documentation, always with human review. This helps keep costs competitive.
Are the Bot Lab bots real?
They are demos with predefined scenarios, clearly labelled as such. In real projects, bots can be connected to AI models, your calendar, CRM or other systems.
Are security audits intrusive?
We only carry out audits and tests with the owner's express written authorisation and within a previously agreed scope, to minimise any impact.
What happens to my data when I fill in a form?
It is only used to reply to your request. You can find all the details in our Privacy Policy.
Do you work on site?
Most work is done remotely, with video meetings. Services such as home network security can be done on site, depending on location.
Can I just ask for maintenance of my existing website?
Yes. We carry out an initial review and propose a suitable maintenance plan.
Do you issue invoices?
Yes. All services are invoiced in accordance with Portuguese law.
Shall we put technology to work for you?
Tell us what you need. We'll reply with a clear proposal, with no commitment.